• Office Clerks: Performs duties of specific needs such as keyboarding, filing, prepare mailings, proofread documents, answer phones, deliver messages, and operate various office equipment.
  
  

• Receptionists and Information Clerks: Good interpersonal skills-being professional, helpful, and courteous-are critical.  Responsibilities include answering telephone, routing/screening calls, coordinate incoming/outgoing mail, filing, greeting visitors, and responding to inquiries and providing information.
  
  

• Legal/Medical Secretaries: Perform highly specialized work requiring knowledge of technical terminology and procedures related to the legal or medical field. Legal secretaries prepare correspondence and legal papers such as summonses, complaints, motions, responses, and subpoenas under the supervision of an attorney or a paralegal.  Medical secretaries transcribe dictation, prepare correspondence, and assist physicians or medical scientists with reports, speeches, articles, and conference proceedings. They also record simple medical histories, arrange for patients to be hospitalized, and order supplies.
  
  

• Executive Secretaries/Administrative Assistants: Serve as information and communication managers for an office; plan and schedule meetings and appointments; organize and maintain paper and electronic files; manage projects; conduct research; and disseminate information by using the telephone, mail services, Web sites, e-mail. They also handle travel and guest arrangements. In addition, secretaries and administrative assistants often use computers to do tasks previously handled by managers and professionals: create spreadsheets; compose correspondence; manage databases; and create presentations, reports, and documents using desktop publishing software and digital graphics.

For Office and Administrative Support Salary Guide Information, visit U.S. Dept. of Labor, Bureau of Statistics, Occupational Outlook Handbook.

http://www.bls.gov/oco/oco1005.htm