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Faye Jasman Lands Job
With Local Insurance Company
I
am currently a Level 2 Helpdesk Technician with a local private
insurance company. I am along with another Greenville Tech graduate
am responsible for troubleshooting and maintaining approximately 300
desktop and laptop computers at two different sites. We are mostly a
Windows Server 2000/2003 and Windows 2000/XP Professional
client/server network. We have a variety of computer equipment and
printers, and a mix of licensed and internally developed
applications. Additionally, I assist with maintaining the company’s
recently installed Cisco voice over IP phone system, the company’s
older Nortel PBX, and am in the process of training to with SAP
system administration.
The education I received at
Greenville Tech is directly responsible for landing my current job.
My Greenville Tech education gave me the technical knowledge of
computers and networks that enabled me to quickly perform the daily
tasks required on the job. I only needed to learn the company’s
procedures; I already had the technical knowledge (learned at
Greenville Tech). The knowledge of computer hardware components and
how to troubleshoot them, learning the different operating systems,
network fundamentals, and even the programming learned in class has
been used on a daily basis on the job. Because of the solid
foundation that my Greenville Tech education provided, I was able to
take on the additional phone and SAP responsibilities. Also,
learning from instructors who have worked in the IT field was of
particular benefit as they were able to relate to students
situations they might face in a real situation, and how to best
approach a problem and solve it.
If a person has an interest in
computers and wants to work in the field, Greenville Tech is the
place to start. Employers can appreciate knowledge that a person
may have attained on their own, but they also know the value of a
Greenville Tech diploma. Completing a degree program at Greenville
Tech says a lot to a prospective employer about commitment and
desire. Additionally, the classes provide a sold foundation if a
professional certification is a future goal (e.g. A+, Network +,
etc.).
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