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Faye Jasman Lands Job
With Local Insurance Company

I am currently a Level 2 Helpdesk Technician with a local private insurance company.  I am along with another Greenville Tech graduate am responsible for troubleshooting and maintaining approximately 300 desktop and laptop computers at two different sites. We are mostly a Windows Server 2000/2003  and Windows 2000/XP Professional client/server network.  We have a variety of computer equipment and printers, and a mix of licensed and internally developed applications.  Additionally, I assist with maintaining the company’s recently installed Cisco voice over IP phone system, the company’s older Nortel PBX, and am in the process of training to with SAP system administration.   

The education I received at Greenville Tech is directly responsible for landing my current job.  My Greenville Tech education gave me the technical knowledge of computers and networks that enabled me to quickly perform the daily tasks required on the job.  I only needed to learn the company’s procedures; I already had the technical knowledge (learned at Greenville Tech).  The knowledge of computer hardware components and how to troubleshoot them, learning the different operating systems, network fundamentals, and even the programming learned in class has been used on a daily basis on the job.  Because of the solid foundation that my Greenville Tech education provided, I was able to take on the additional phone and SAP responsibilities.  Also, learning from instructors who have worked in the IT field was of particular benefit as they were able to relate to students situations they might face in a real situation, and how to best approach a problem and solve it.

 If a person has an interest in computers and wants to work in the field, Greenville Tech is the place to start.  Employers can appreciate knowledge that a person may have attained on their own, but they also know the value of a Greenville Tech diploma.  Completing a degree program at Greenville Tech says a lot to a prospective employer about commitment and desire.  Additionally, the classes provide a sold foundation if a professional certification is a future goal (e.g. A+, Network +, etc.). 

 
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Greenville Technical College   P.O. Box 5616   Greenville, SC   29606-5616   (864) 250-8111

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